Myinfo.lk
Privacy Policy
Effective Date: November 21, 2025
Last Updated: November 21, 2025
1. Introduction
Welcome to MyInfo.lk and the MyInfo mobile application (“Service”). This Privacy Policy explains how WebAppLK (Pvt) Ltd (“we,” “us,” or “our”), a registered company in Sri Lanka (Registration Number: PV00339292, D-U-N-S Number: 561799728), collects, uses, discloses, and protects your personal information when you use our telephone directory and listing platform.
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our Service.
Contact Information:
- Company: WebAppLK (Pvt) Ltd
- Email: [email protected]
- Phone: 0719850001
- Address: No. 88, School Road, Damana, Ampara, Sri Lanka
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
From Users:
- Name and contact details (phone number, email address)
- Business information (business name, category, description)
- Location data and address information
- Account credentials (username, password)
- Payment information for listing fees (LKR 400 per listing)
- Profile information and preferences
From Sales Representatives:
- Personal identification details
- Contact information
- Bank account details for commission payments
- Referral and commission tracking data
- Sales activity and performance metrics
2.2 Automatically Collected Information
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, pages viewed, time spent)
- Location data (GPS coordinates when permission is granted)
- IP address and browser information
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- Information from social media platforms (if you link your account)
- Verification data from payment processors
- Public business information
3. How We Use Your Information
We use collected information for the following purposes:
3.1 Service Provision
- Creating and managing user accounts
- Processing and publishing business listings
- Displaying location information on maps
- Facilitating communication between users and businesses
- Processing payments and managing subscriptions
3.2 Sales Representative Functions
- Managing referral program participation
- Calculating and distributing commissions
- Tracking sales performance
- Facilitating customer onboarding
3.3 Service Improvement
- Analyzing usage patterns and trends
- Improving user experience and functionality
- Developing new features and services
- Conducting research and analytics
3.4 Communication
- Sending service-related notifications
- Responding to inquiries and support requests
- Providing updates about listings and commissions
- Marketing communications (with your consent)
3.5 Legal and Security
- Complying with legal obligations
- Preventing fraud and abuse
- Enforcing our Terms and Conditions
- Protecting user safety and rights
4. Information Sharing and Disclosure
4.1 Public Information
The following information is publicly visible on our platform:
- Business names and descriptions
- Contact phone numbers (for listed businesses)
- Business addresses and locations
- Category and service information
- Reviews and ratings (if applicable)
4.2 Service Providers
We share information with third-party service providers who assist us in:
- Payment processing
- Cloud hosting and data storage
- Analytics and performance monitoring
- Customer support services
- Marketing and advertising
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Enforce our Terms and Conditions
- Protect our rights, property, or safety
- Prevent illegal activities or policy violations
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.
4.5 With Your Consent
We may share information with third parties when you provide explicit consent.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure server infrastructure
- Access controls and authentication mechanisms
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
When information is no longer needed, we securely delete or anonymize it. Sales representatives’ commission data is retained for tax and accounting purposes as required by Sri Lankan law.
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Correction
- Request access to your personal information
- Update or correct inaccurate information
- Download a copy of your data
7.2 Account Deletion
- Request deletion of your account and associated data
- Submit deletion requests via our Account Deletion Request page
- Note: Some information may be retained for legal compliance
7.3 Marketing Communications
- Opt-out of promotional emails
- Adjust notification preferences in account settings
7.4 Location Data
- Control location permissions through device settings
- Disable location services for the app
7.5 Cookies
- Manage cookie preferences through browser settings
- Opt-out of analytics tracking
8. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will promptly delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries outside Sri Lanka. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on our website and app
- Updating the “Last Updated” date
- Sending email notifications for significant changes
Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Google Play Store Compliance
This app complies with Google Play Store requirements, including:
- Prominent disclosure of data collection and use
- Secure handling of personal and sensitive user data
- Compliance with Android permissions model
- Regular security updates and vulnerability management
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
WebAppLK (Pvt) Ltd
- Email: [email protected]
- Phone: 0719850001
- Address: No. 88, School Road, Damana, Ampara, Sri Lanka
- Business Registration: PV00339292
- D-U-N-S Number: 561799728
Contact us
Check out our FAQs sections to see if your question has already been answered.
If not, please get in touch with us and we will get back to you as soon as possible.
You can also call or email us
9am – 6pm on weekdays
8am – 5pm on weekends and mercantile holidays